No returns or refunds accepted once your order has shipped. We provide detailed pictures of the products + sizing charts so you are 100% confident of your purchase. It is the customer's responsibility to be aware of what they are buying. 

Additionally, PHOSIS® does not assume responsibility for packages lost in transit.

  • In case you receive the wrong product or a damaged/defective item, feel free to send us an email with photos and a detailed description of the problem. If it turns out to be the case, you will be refunded.
  • If you want to cancel your order for any reason, contact us before your order ships and we will refund you. Please include the order ID on your message so we can easily identify your case.


To get in touch, fill in the contact form.
Phone: +52 (222) 221 82 07
Address: Ruta Quetzalcoatl #530, San Andrés Cholula, Puebla, México.