Frequently Asked Questions


Shipping info

We currently offer free worldwide shipping via Registered Mail. Delivery time will depend on you location and weight of your order. Parcels to North America and Europe tend to arrive faster.

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Payment methods

We offer 3 main payment gateways:

  1. Credit/Debit card (via Stripe)
  2. PayPal
  3. Bitcoin

Remember that you can pay with a credit card though PayPal without an account!

Refund policy

No returns or refunds accepted once your order has shipped. We provide detailed pictures of the products + sizing charts so you are 100% confident of your purchase. It is the customer's responsibility to be aware of what they are buying. 

Additionally, PHOSIS® does not assume responsibility for packages lost in transit.

  • In case you receive the wrong product or a damaged/defective item, feel free to send us an email with photos and a detailed description of the problem. If it turns out to be the case, you will be refunded.
  • If you want to cancel your order for any reason, contact us before your order ships and we will refund you. Please include the order ID on your message so we can easily identify your case.


To get in touch, fill in the contact form.
Phone: +52 (222) 221 82 07
Address: Ruta Quetzalcoatl #530, San Andrés Cholula, Puebla, México.

Sizing guides

You can see our sizing charts here.

Is it safe to buy?

Absolutely, our store is powered by Shopify, the leading e-commerce platform worldwide. Our webpage has SSL encryption which ensures that absolutely no one can intercept your information. You can verify this by looking for the green lock at the top left of your web browser.

Do the designs have hidden meanings?

You may have noticed that our designs sometimes include words in Braille, Chinese or Spanish, we also use a lot of random terminology and symbols. None of these words or images are associated with any kind of hate speech or offensive meaning. Our designs are done with the sole purpose of being aesthetically pleasing.

Where is this brand from?

This brand is based in Puebla, Mexico.

What is the meaning of life?